Opay Controversy: Safeguarding Trust in the Digital Finance Age
On the 2nd day of October 2023, a video circulated throughout social media showing Opay agents storming the financial institution’s […]
6 Possible Reasons for Low Investor Turnout in the NGX/NSE Capital Market
One of the oldest forms of investment in the world is shares. The acquisition and trading of shares has presented
Playing Smart: How to Make the Best Use of Social Media for Business Opportunities
One visible difference between a 20th-century and the 21st-century marketplace is the ability to play smart in the latter. To
How to Enhance Your Brand Value With a Well-Told Story
Brand value is the quality that you want your product consumers to connect with in their perception of your brand.
The Essence of Tracking Engagement on Social Media
The initial motive of social media engagement was for interaction between acquaintances. But it was adopted by businesses that wanted
How to Create a Good Service Experience for Client and Customer Satisfaction
Efficient customer/client service forms the basis of the customer experience. Most customers’ main interaction with a business is through interacting
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